Derma Health Privacy Policy

(Last Updated 05/13/2025)

Our Commitment to Your Privacy

Dermal Health is committed to ensuring that your privacy is protected.

Data Controller and Processors

Una Jefford of Dermal Health acts as a Data Controller and Processor for Dermal Health. Where other data processors are used (e.g., for prescribing medical grade products or business administration support), we will ensure they are GDPR compliant and that processor agreements are in place.

Information We Collect and Why

We may collect your name and contact information, including your email address, on this website. This helps us understand your needs and provide you with a better service, including responding to your messages.

Purpose and Legal Basis for Processing

We collect data for the purposes of providing services to our customers. We process this data under the lawful basis known as ‘contractual obligation’ or ‘legitimate purpose’.

Sharing Your Information

We will not sell, distribute or lease your personal information to third parties unless we have your explicit permission or are required by law to do so.

Marketing Communications

Where we need consent for marketing services, we will always ask for your consent before adding you to our contact database. This consent will clearly explain that we may periodically send promotional emails about new products, special offers, or other information which we think you may find interesting, using the email address you have provided. If you subscribe to our mailing lists, you can unsubscribe at any time by following the instructions at the end of our email messages.

Your Rights Regarding Your Personal Data

You have rights relating to our storage and use of your personal data, including:

• The Right to be Forgotten: You can ask us to delete all personal data relating to you.
• The Right to Object: You can say no to certain data uses, such as profiling for marketing purposes.
• The Right to Rectification: You can ask us to have incomplete data completed or incorrect data corrected.
• The Right of Access: You have the right to know what data is being processed and how.

You also have the right to raise a complaint with the Information Commissioner’s Office (ICO) if you are unhappy with the way we have collected, stored, or used your personal data.

Data Retention

Dermal Health keeps your personal information in line with set periods determined by the following criteria:

• How long have you been our customer, and what types of products or services have you bought from us?
• How long it is reasonable to keep records to show we have met the obligations we have to you and by law.
• Any periods for keeping your information which are set by law or recommended by our regulators, professional bodies, or associations.
• Any relevant proceedings that apply to how we use or store data.

If you would like more information about how long we will keep your information, please contact us.

Contacting Us, Updates, and Opting Out

If you ask us to contact you via the contact form on our site, we will contact you by email or phone. Please inform us of any changes to your contact information so we can keep our records accurate. If at any point you prefer not to receive such calls or emails, please let us know. As mentioned previously, if you subscribe to our mailing lists, you can unsubscribe at any time by following the instructions at the end of our email messages.